Terms & Conditions
Welcome to The Pep Club. Please read these Terms carefully, they govern your use of thepepclub.us (the "Site") and any purchase of our products. "The Pep Club," "we," "our," and "us" refer to The Research Club LLC, doing business as "The Pep Club."
Agreement to Terms
By accessing the Site or purchasing any product, you affirm you are at least 21 years of age, are a qualified researcher, and agree to be bound by these Terms in their entirety, along with our Research Use Only Policy, Privacy Policy, and Material Transfer Agreement (each incorporated by reference). If you do not agree, please exit the Site.
Research Use & Compliance Disclaimer
Before purchasing, you acknowledge and agree that our products are for laboratory research purposes only and not for human or animal consumption; are not intended to diagnose, treat, cure, or prevent any disease; and should not be used as a food, drug, cosmetic, or for household use. It is your sole responsibility to ensure compliance with all laws in your jurisdiction.
Customer Representations & Warranties
By purchasing, you represent and warrant that:
- You are at least 21 years of age
- You are a qualified researcher or operate within a controlled laboratory environment
- You understand the health and safety hazards of handling laboratory compounds
- You have the knowledge, training, equipment, and facilities to safely handle these materials
- You will comply with all applicable local, state, federal, and international laws
- You maintain appropriate liability insurance for your research activities
- You accept that certain compounds may not be listed on the TSCA inventory, taking full responsibility for verifying compliance for your intended use
FDA & Legal Disclaimer
The statements and products on the Site have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. The Pep Club is a research-use-only (RUO) chemical supplier and is not a compounding pharmacy, medical provider, or outsourcing facility under Sections 503A or 503B of the Federal Food, Drug, and Cosmetic Act.
Account Eligibility & Refusal of Service
The club is for qualified researchers. If we believe a customer intends to use our products for anything other than legitimate research, we may decline or cancel the order, restrict or close the account, and add the customer's information to our internal do-not-sell records. Prohibited uses include human or animal consumption; diagnostic, therapeutic, or clinical applications; and compounding.
Orders, Pricing & Payment
Prices are invitations to do business, not binding offers; your order is an offer, and a contract forms only upon our confirmation. All customers must be 21 to order. Prices are in USD, exclude taxes, duties, and shipping, and may change without notice. We accept major credit and debit cards (Visa, Mastercard, American Express, Discover), Apple Pay, ACH / bank transfer, and cryptocurrency through compliant providers.
ALL SALES ARE FINAL. Orders are non-cancellable once payment is processed. No refunds are issued except for products with verified manufacturing defects.
Chargebacks
Chargebacks submitted for delivered, refused, or stolen packages will be disputed using carrier confirmation, delivery records, and your agreement to these Terms.
Returns & Refunds
All sales are final due to safety and contamination risks: no returns, no refunds (except verified manufacturing defects), no cancellations after payment, and no exchanges. Inspect shipments immediately; report issues in writing to info@thepepclub.us within seven (7) calendar days of delivery, with photographic evidence.
Limitation of Liability
To the fullest extent permitted by law, The Pep Club's total liability shall not exceed the purchase price of the specific product, and we are not liable for indirect, special, incidental, consequential, or punitive damages, lost profits, business interruption, or personal injury after title transfer.
Waiver of Liability & Indemnification
In direct consideration of the sale, you agree to indemnify, defend, and hold harmless The Pep Club and its owners, members, managers, officers, employees, affiliates, agents, and suppliers from any claims, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from: your use, handling, storage, transfer, or disposal of any product; any breach of these Terms; any violation of applicable law; or any injury to persons or damage to property from your activities.
Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. The parties will first attempt to resolve any dispute through good-faith informal negotiation for thirty (30) days. Unresolved disputes shall be finally resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Texas.
Contact
Questions about these Terms? Contact us at info@thepepclub.us or write to us at The Pep Club, 5900 Balcones Dr, Ste 100, Austin, TX 78731.