The Pep Club

Privacy Policy

How we collect, use, and protect your information when you use our services.

The Research Club LLC (d/b/a "The Pep Club") · Governed by Texas law · info@thepepclub.us

Research Use Only. All products sold by The Pep Club are intended exclusively for laboratory research purposes. They are not for human consumption, veterinary use, or medical applications, and have not been evaluated by the FDA.

Privacy Policy

The Pep Club respects your privacy. This policy explains how we collect, use, and protect information when you use our services.

Collection of Information

We may collect: name, shipping and billing address, email, phone, and payment details when you create an account, place an order, or contact us; your date of birth for age verification (to confirm you are 21+); and technical data such as IP address, browser type, and browsing activity.

Use of Information

We use information to process and fulfill orders; verify your age and eligibility; provide support; improve functionality and security; comply with regulatory and legal obligations; prevent fraud; and send communications you have opted into.

Sharing of Information

We do not sell or rent your personal information. We share limited information only as needed with payment processors and shipping carriers, and with legal or regulatory authorities if required by law or to enforce our Terms.

Data Security & Retention

We use commercially reasonable safeguards, including 256-bit SSL encryption. No method of transmission or storage is completely secure. We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes, after which we securely delete or anonymize it.

Your Rights & Choices

Depending on your location and applicable law, you may have the right to access, delete, correct, or receive a portable copy of your personal information. To exercise any right, contact info@thepepclub.us.

SMS / Mobile Messaging

If you opt in to receive text messages from The Pep Club, we collect your mobile phone number and a record of your consent (including timestamp and IP address). We use this information solely to send the messages you have opted into and to provide customer support.

The Pep Club does not share, sell, or rent your mobile phone number, SMS opt-in, or messaging consent information with any third parties or affiliates for their marketing or promotional purposes. Mobile information collected through our SMS program is used solely to operate that program.

You may opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at info@thepepclub.us.

Cookies

We use cookies and similar technologies to improve your experience and analyze usage. You can manage cookies in your browser settings, though some features may not work without them.

Changes & Contact

We may update this policy and will post revisions with a new effective date. Questions? Contact info@thepepclub.us.